Privacy policy

1. Controller The controller of personal data is Violetta Burgielska, trading as Firma Handlowa „PRYMUS” Violetta Burgielska, ul. Wałowa 31, 57-220 Ziębice, Poland, NIP 887-120-24-90. Contact about your data: biuro@optek.pl, phone +48 74 819 23 46.

2. What data and why – Orders and sale contracts: name, address, e-mail, phone, company details and tax ID (for an invoice) – to conclude and perform the contract (Art. 6(1)(b) GDPR). – Customer Account: e-mail, password (stored only as a hash), address details – to run the Account (Art. 6(1)(b) GDPR). – Messages, quote requests and service requests: the data given in the form and the correspondence – to reply and handle the request (Art. 6(1)(b) or (f) GDPR). – Accounting and tax: data from invoices and sales records – to meet legal obligations (Art. 6(1)(c) GDPR). – Complaints, establishing and defending claims, security of the Shop (e.g. protecting accounts from break-in attempts) – the Seller's legitimate interest (Art. 6(1)(f) GDPR). Providing data is voluntary, but without it an order cannot be placed or an Account opened.

3. Who receives the data We do not sell data. It goes only to those who help run the Shop, and only as far as needed: – the payment operator Krajowy Integrator Płatności S.A. (Tpay) – for online payments; – carriers (e.g. Poczta Polska, courier companies, InPost) – for delivery; – technical providers: website hosting (Vercel Inc.), database (Neon, servers in the EU – Frankfurt), e-mail sending (Resend), e-mail mailbox, IT support for the Shop; – the accounting office; – public authorities, where the law requires it. Some technical providers are based in the USA. Transfers rely on the European Commission's decision on the EU-US Data Privacy Framework or on standard contractual clauses approved by the Commission.

4. How long – order and invoice data – for the period tax law requires (5 years from the end of the year in which the tax payment was due); – contract-related data – until claims become time-barred; – the Account – until it is deleted; – correspondence – until the matter is closed, then for the limitation period of possible claims.

5. Your rights You have the right to access your data, to rectify it, to have it erased, to restrict processing, to data portability and to object to processing based on legitimate interest. Just write to biuro@optek.pl. You may also lodge a complaint with the President of the Personal Data Protection Office (UODO, ul. Stawki 2, 00-193 Warsaw, uodo.gov.pl). We make no decisions based solely on automated processing, including profiling.

6. Cookies The Shop uses only cookies necessary for it to work: the cart, signing in to the Account, remembering the language. We use no third-party advertising or analytics cookies. You can delete or block cookies in your browser settings, but the cart and signing in will then not work.

7. Changes We announce changes to this policy on this page, with the date from which the new version applies.

The Polish version is binding; this English version is a translation.